It is a ticket, not a guided tour: you pick the date and time slot, we book it and send the e-tickets on WhatsApp, and you make your own way to The Dubai Mall. Levels 124 and 125 suit most visitors; SKY adds Level 148 at 555 m with priority access, a multilingual host and refreshments. On request we also book Sky Views Observatory, The View at The Palm and Dubai Frame. Below: what the price covers, who it suits and how it compares with the other ways to do it.
By SB Excursions · Published 19 October 2026 · Updated 19 October 2026
Tour on this route: Burj Khalifa Observation Deck — From $55 per person, 1.5-2 hours.
Are food and drinks included?
Not with Levels 124 and 125. The SKY ticket includes Arabic coffee, soft drinks and sweets on Level 148.
This guide also answers:
- Which other observation decks can you book?
The short answer
Yes for first-time visitors, couples and families who want Dubai from the observation decks of the 828-metre Burj Khalifa: it runs as a timed-entry ticket covering Downtown Dubai and lasts 1.5-2 hours. Self-arrival at The Dubai Mall, At the Top entrance on the lower ground floor.
Pricing is From $55 per person. Full prepayment: tickets are issued for a fixed date and time slot and cannot be refunded or changed once issued.
Who should book it — and who should not
Against Sky Views Observatory next door, the Burj Khalifa decks are about twice as high (more than 450 m on 124-125, 555 m with SKY); Sky Views, some 220 m up, keeps the Burj Khalifa in your photos and adds an optional Glass Slide and a separately ticketed Edge Walk. The Burj Khalifa vs Sky Views guide compares the two, and the best views in Dubai covers the other decks.
What is included in the price
A booking of the Burj Khalifa Observation Deck covers:
- Timed entry ticket for your date and slot, sent as an e-ticket on WhatsApp
- General admission to Levels 124 and 125 with the outdoor terrace
- Telescopes and free Wi-Fi at the top
- No time limit on Levels 124 and 125
- SKY ticket: Level 148 lounge and terrace, priority access and fast track
- SKY ticket: a multilingual host, Arabic coffee, soft drinks and sweets on Level 148
Before you book
Availability is confirmed once you send the date, the time you prefer and the group size on WhatsApp. Full prepayment: tickets are issued for a fixed date and time slot and cannot be refunded or changed once issued.
The route stop by stop is in the travel guide; start times, the packing list and what shifts by season are in the schedule.
Frequently Asked Questions
Are food and drinks included?
Not with Levels 124 and 125. The SKY ticket includes Arabic coffee, soft drinks and sweets on Level 148.
Can I cancel or change my ticket?
No. Tickets are issued for a fixed date and time slot and cannot be refunded or changed once issued, so check the date and time before you pay.
Which other observation decks can you book?
Sky Views Observatory in Downtown, some 220 m up, with an optional Glass Slide and a separately ticketed Edge Walk (age and height limits apply); The View at The Palm; and Dubai Frame.
Is the Burj Khalifa observation deck good for kids?
Yes. Children must be accompanied by an adult; tell us their ages on WhatsApp and we quote the right tickets.